Comfort Pro Heating and Cooling Prescott AZ

What Our Customers Are Saying

4.9

Vidda Karow

18:16 18 Feb 25

Sean did a great job with my Fujitsu heater repair. He had to troubleshoot a couple of times to figure out what was wrong with one of my mini split heaters. I am sure it was frustrating for him, but he was always positive and professional. I will always ask for him when I call for service:). Kudos to Rob and the Comfort Pro office staff for the great service I have received since having my heating system installed several years ago.read more

Lynne Parrish

01:42 16 Jan 25

Sean arrived on time as promised and was very knowledgeable about my mini-split system. He spent a great deal of time checking out each of the indoor air handlers as well as the outdoor unit. He also clarified some of the questions I had about the remote. Would definitely use Comfort Pro again.read more

Nick Speliopoulos

18:41 09 Jan 25

All of the Installers from Comfort Pro did an outstanding job on our new Gas Furnace and our new Heat Pump combination, as well as our new Water Heater. They were courteous, extremely knowledgeable and very neat and diligent in removing the old items and installing the new ones. Also, they surveyed our existing system and recommended slight changes to us, which were implemented in the new install. I would highly recommend this Company for any heating and cooling work in our area. Thank you Yanni, Gavin, Martin & Rob!!!!read more

Robyn Marrow

21:56 03 Dec 24

I had been without an air conditioner all summer and a friend recommended Comfort Pro Heating to me. I had had two other quotes from different companies and not one of them checked to see what was going in with air conditioner they just took my word it didn't work. After talking to Rob the owner at Comfort Pro there was no choice. He took a video of my old conditioner and attic. He is thorough in all that he does. The gentlemen that work for him are just as great as he is. If you are in need of a new air conditioner or air conditioner work in the Prescott, AZ area give Comfort Pro a call. They will do you right.read more

John Santos

17:03 22 Oct 24

We are very pleased with the service we got on Monday. The technician was here before the appointment scheduled, he showed us photos of the problem with our heating unit, and told us just what was needed to repair it; he repaired in no time, and the unit is working well. We will call Comfort Pro again if we need help!read more

Jessica Reed

13:33 03 Oct 24

These guys are amazing! Professional and very nice! You feel taken care of and you know your getting quality work! Would recommend to everyone!!! Thanks Rob! Thanks guys!!read more

Ethan Wolfinger

17:56 25 Sep 24

Comfort Pro installed a heating unit and water heater in my home in fall of 2020 during COVID. They have returned to service units ever since in addition to servicing a second heating and cooling unit.All of the technicians I’ve dealt with at Comfort Pro have been intelligent about the systems they install and service and have been helpful in explaining aspects of the higher tech units to me. Kudos to Sean the company representative who in his visits has shown a lot of maturity and willingness to make sure I know how to best operate the systems in my house.A very caring and fair company business in my opinion.read more

Cathy D

16:47 23 Sep 24

Sean was our technician and did a heat pump and furnace inspection and tune-up . He was very thorough and found several things that needed to be fixed. He explained everything he was going to do and answered all my questions. I am extremely happy with his work and with Comfort Pro and will continue to use them.read more

S Holly

23:11 18 Sep 24

Comfort Pro Heating & Cooling recently installed a ductless mini-split 2 unit heat pump system in my house that covers the entire living area plus an open-walled study. The owner was very thorough calculating what would be required in equipment to cool and heat the area and in explaining my options to adequately cover the square footage of the area. The system installed works wonderfully!The prep, installation and clean-up was performed by a team in a very professional manner. The installers were very polite, considerate and hard workers who knew what they were doing! They are professionals in every aspect! In my opinion, that is a rare thing today! The owner, oversaw the first day’s work and followed-up upon completion of the job and reviewed the system with me. The entire experience was very refreshing ( ;read more

Michael Powers

19:58 17 Sep 24

ComfortPro keeps our HVAC running efficiently. Their service personnel are friendly and professional. A great company with whom to do business!read more

Arleen Morris

06:22 09 Aug 24

Great pre-visit contact system. (Don't think I've ever had a service tech introduce himself and his family by text prior to coming by!) Friendly, punctual service rep; checked with us before performing repair that had been diagnosed. Reasonable pricing. Good follow-up with pictures and full explanation of what was done. Will happily recommend!read more

Dana McCready

01:50 07 Aug 24

I chose Comfort Pro to replace my 20-year old HVAC unit, and am thrilled with the results! The new TRANE unit is far more efficient than the old, resulting in lower heating and cooling bills. Rob and his team did an awesome job, and the customer service was fantastic.read more

Debi Tinnirello

21:45 06 Aug 24

Daniel was great! He was very thorough & took his time. Explained everything to me & showed me pictures. Very happy with my service. I'll be requesting Daniel for my next appt.read more

A.J. Sheridan

19:10 19 Jul 24

Dan and Shawn were both very friendly, professional. They both took the time to explain everything they did, and showed me pictures to demonstrate what they were talking about.Excellent serviceread more

Dan Vrana

16:14 17 Jul 24

I had my a/c system go down in my home while company was staying. I was fortunate and thankful to get squeezed in from a cancellation. Sean arrived within a few hours of my initial call and quickly identified and fixed the unit. I definitely will be using Comfort Pro in the future! Very friendly staff and Sean was fabulous!read more

Jim Hamblin

19:55 11 Jul 24

Great communication regarding a reminder of appointment and exact arrival time of the technician (Dan) including his profile and picture. Work was thorough and Dan took his time to go over with me his complete findings (all good) including about 20 photos he shot. Later his sent the pictures to me including a summary of the inspection. Highly recommend this professional outfit.read more

Renee Brown

04:21 19 Jun 24

We are very pleased with our unit and are so happy we went with Comfort Pro. They take pride in their work and good care of their customers. They are always prompt and very professional. We recommend them highly!read more

Kristy Tracy

21:43 24 May 24

Excellent Heating and Cooling company. Their staff is friendly, helpful and knowledgeable. They installed a new cooling system in our home and it was done very professionally. The technicians are polite and professional and we are very happy with the unit. We highly recommend Comfort Pro!read more

Darlis Sailors

06:41 08 May 24

I was very impressed with all the techs from Heating Pro. They answered my questions, were polite, careful to protect my floors as needed, and worked efficiently to get the job done.read more

Grant Quezada

15:38 17 Apr 24

Always fantastic! Great to work with, attentive, helpful and knowledgeable. The team at Comfort Pro is great.

Tim'n'Ronda Holtom

23:55 16 Apr 24

Austin is a very knowledgeable and personable technician and we always enjoy his visits. He always explains everything to us very clearly, is very respectful and helpful. He was training Dan and we could tell he was very patient and helpful with Dan, wanting to teach him everything he could. Thank you for the great customer service Austen and Dan.read more

alice moise

07:24 04 Feb 24

I have used ComfortPro over the years for many different projects in my home. Their work is excellent. Their customer service and response time to all the needs and questions that you may have about your projects is always timely and I would recommend him highly to anyone that was looking for a dependable, friendly experience and skill team. They are truly the A TEAM!read more

Dina Leavitt

12:23 28 Dec 23

We have a lot of respect for Rob and his company.They have always been able to squeeze us in on the schedule when needed. They do a great job whether it’s repair or replace and stand by their work.read more

Deborah Dash

23:17 08 Dec 23

Last night our heater wouldn't turn on. It's only 3-1/2 years old (new heater, new construction house). My husband took the owner's manual over to Comfort Pro's office this morning to see if they were familiar with this newfangled type of computer-controlled Trane unit. They told him to come back home and cycle the circuit breaker, leaving it in the "off" position for ten minutes before turning it back on. They also had an opening for early this afternoon, so of course my husband jumped on that. Comfort Pro sent Austin out to our home a couple of hours later. Austin crawled up into the attic (which is where you have to go to get the error code!) and found that not only was the intake clogged (apparently the guy who installed it GLUED ALL THE HOLES SHUT), but there was a DEAD BIRD clogging the vent! Upon further investigation, he discovered that these birds managed to bust out the screen in the heater exhaust and then built a NEST there! Those birds had somehow hauled a bunch of our one-inch landscaping gravel into that vent. (My husband has now decided to retire the bird feeder since the birds have decided to take up residence. They are officially being served with an eviction notice.) Austin sucked out all of the bird-nest building materials with a shopvac and installed a new screen, gluing it into place. In addition, our HVAC system (I don't know who designed this, but he should be drawn and quartered) has three different types of filters, all located in the ceiling in different rooms and requiring the use of a ladder to change them. Austin changed all of the filters for us while he was here because the combination of old people and ladders is a recipe for disaster. All this for less than $200. Austin and Comfort Pro get five stars from us!read more

William Dash

18:39 15 Nov 23

I was at the jobsite the entire time Martin (ComfortPro tech) was present. He did a great job at repairing the resident’s broken gas furnace. Martin had a very professional appearance and demeanor and he represents ComfortPro well. Would definitely recommend him and ComfortPro to others!read more

Katrin Tobin

02:03 09 Nov 23

All good! I'm ouut of state but it was easy to make the appointment and handle the logistics. I especially appreciate the thorough service notes.read more

Max Kamen

22:31 03 Nov 23

These guys did a great job! We had a tricky install with an older house. They came in and did a thorough evaluation of everything before recommending a system. Great communication and very respectful. Also they did an amazing job of cleaning up every day.read more

Lori Poplaski

00:06 31 Oct 23

Austin arrived on time and was very thorough with everything he did. It was our semi-annual inspection, this one being for the heater. He emailed us pictures of what he had checked after he was finished. Excellent job, Austin, excellent company!read more

John Pizzuto

21:41 27 Oct 23

Very positive experience. Rob and his team were exceptional.Spent ample time explaining all details of the scope of work.High proficiency of technical and visual presentation pre and post installation. Accolades for communication and quality of work. Rob, Yanni, Martin, Ryan and Joshua expressed amiable and friendly business manner.read more

Cassie Wright

18:13 18 Sep 23

I would highly recommend Comfort Pro Heating & Cooling. All of the staff with whom I have worked are highly professional. They show up on time, they do great work, and they are clean and tidy. In addition, they are also very personable and kind.read more

Carol Black

05:38 07 Sep 23

Comfort Pro's technician, Austin presented himself in uniform, was polite, professional and well-groomed. After the maintenance work was completed, Austin went over his findings and explained any follow-up pertaining to future maintenance. Comfort Pro is an excellent company with high standards that are evident in all their staff and technical people.read more

Michael Sarti

14:47 01 Sep 23

Comfort Pro came through once again. I needed a hard to find part and they have the connections to make it happen. They're professional and honest, which is all I need in a service provider.read more

Julie Shapiro

19:59 31 Aug 23

I can’t say enough good things about Rob and his staff!They are honest, super helpful and extremely knowledgeable as well as professional.They have provided comfort for my home and for my business!read more

Eppie Vicente

19:28 29 Aug 23

Great company. have been doing business' with them for years. Was able to fix issue with my HVAC quickly. Appreciate you guys Highly recommendread more

Greg Warren

16:53 22 Aug 23

Had 3 air conditioner/furnaces replaced with Trane Multispeed furnaces/heat pumps. Two were in the attic area with VERY limited access. The Comfort Pro team did an outstanding job removing the old/ancient units and installing the new technology which of course had MANY challenges. Friendly, timely, clean/neat and professional at all levels. Comfort Pro will NOT compromise quality for time needed to install/speed. Doing it right takes precedence at all times.Would I hire them again? In a heartbeat and no other company will come on-site for my HVAC needs in the future.read more

Pam Pearsall

16:07 24 Jul 23

Our customized HVAC system exceeds our expectation in quality, performance, craftsmanship, and installation. Comfort Pro gets bragging rights on this with our thanks for a job well done.read more

Mona Canary

19:26 21 Jul 23

Such professional, honest & knowledgeable techs. Austin serviced our issue this time and he was quick diagnosing the problem & fixing it. This is the second time we have used this company and I wouldn't use any other.read more

Damon Swafford

14:17 08 Jul 23

End to end a very positive experience working with Comfort Pro team. Service Tech Austin is a true professional. Highly recommend these guys.read more

Pamela Howard

15:11 20 Jun 23

The technician was prompt and was a pleasure to work with. He addressed our concerns and explained exactly what the problem was.read more

Rick Poggenburg

23:07 09 Jun 23

This was our second great experience with Comfort Pro. Our tech, Austin, called before arriving (on time) for an annual inspection. He was professional, friendly, and knowledgeable. The service was fast and completeread more

eliot

16:39 18 May 23

Excellent on time service...extremely comprehensive technical service standards. Explained everything and applied NO pressure to fix anything but informed us about how that would affect unit serviceability and life expectancy.Great company, very nice and neatly dressed techs.read more

Amanda Simmons

21:32 12 May 23

Austin was very professional, thorough, and knowledgeable. We will continue to use this business for our HVAC needs.

Roger Siggs Sr

15:21 14 Mar 23

So far very positive meetings . Quick response consicw check of system and expect a positive house check and replacement of system. Office staff absolutely great.read more

Erica Davis

17:19 15 Feb 23

We were recommended Rob and WOW! we could not be more satisfied! We purchased an older home a few years ago, knowing that a whole overhaul was going to be in order - Rob and his team re-did our entire heating, ac and water heater in less than a week. They were professional, quick, immaculately clean (constantly vacuuming up after themselves) and unfailingly polite. If you need a company to do any work in your home relating to HVAC - call Rob. And I'll toot his horn - he's in high demand, so get on his schedule ASAP!read more

LARRY ALDRICH

22:48 07 Feb 23

As usual these people are fantastic. Timely, letting you know in advance they are on their way, to wearing booties in the house, to cleaning up afterwards. 100% satisfied with the service.read more

Peggie Voner

17:38 26 Jan 23

Austin repaired our AC and Heating system. He was very competent . When he needed to, he called Headquarters and double checked his repairs and corrections on the thermostat and control panel. We are very satisfied with the company's service.read more

Robert Benjamin

04:32 01 Dec 22

Outstanding service, Austin was knowledgeable, confident, extremely polite and very conscientious about every detail. His expert review and inspection of our three units showed great detail and alertness and probably prevented failure in the future.read more

Carol Oldershaw

22:36 29 Nov 22

Comfort Pro is a class act ... they are responsive, professional, mega qualified and can be counted on to resolve the issue, no matter what it is. It's been my heating support for six or so years. I'm so glad to know of them.read more

Sally Sanders

19:15 21 Nov 22

Folks lost heat during a cold snap. Austin arrived quickly and did a thorough check of my parents’ furnace. He was able to diagnose the problem with this old system, and got it up and running. I highly recommend Comfort Pro. They are friendly, professional, and knowledgeable.read more

Gail Foos

17:07 07 Oct 22

Austin was great! Thorough, pleasant, and honest regarding the condition of the furnace. He also investigated moving a return air duct and clearly explained all of the positives and negatives of the current performance with no pressure or upsell.read more

Chad Slocum

22:04 04 Oct 22

Austin was friendly, professional, and diagnosed the problem he fixed the air conditioning unit. This is the first time I used this company and I am pleased with the service and the knowledge the tech had; Austin was someone I would use again. *****read more

chro dis

16:34 01 Oct 22

The person that took my call and scheduled our service is a pro and very helpful. What I really like and respect about this company is that although I had an issue, I quickly received a phone call from the owner. And, even though we didn’t necessarily agree on everything, he put my views ahead of his own and resolved my concerns - in fact he went even further than what I suggested. For that I highly recommend them and will definitely call then again if we run into problems.read more

Mark Hokeness

02:40 21 Sep 22

My HVAC unit had a small gas leak. The technician was very professional in checking the health of the system. He found the leak and made the repair. excellent service!read more

Vicki McDonald

05:36 07 Sep 22

Austin arrived to look at our malfunctioning thermostat. He was extremely helpful, admittedly I was hovering around to see and understand what he was doing and he was more than willing to explain everything to us which was very much appreciated. By the time he left my husband & I had a much better understanding of how the unit works and even downloaded the app so that we can program it to use when we are away from home. We just bought the house, the system came with the house and no instructions. It was a little overwhelming online to try and get it up and running but Austin did a great job. We will have him back or I am pretty sure anybody that works for Comfort Pro will be great.read more

Sharon Pearson

04:00 28 Jul 22

We've been using Comfort Pro for years. They are always consistently efficient, knowledgeable and caring.

drBill P

00:01 28 Jul 22

Super GREAT! Always pleasant, helpful, and they get the job done! Would recommend highly.

Roland Ray

01:44 22 Jul 22

Martin and Austin were great, very efficient and friendly. I would recommend Com Fort pro to anyone.

Annessa Annis

00:22 18 May 22

Martin and Rob were fantastic! My air conditioning went out and it's been super hot outside, they were able to get me scheduled quickly and were able to do the repair the same day they came out to give me a quote.read more

Mike Beatty

17:31 04 May 22

Always great, professional service. Martin knows his stuff and is always willing to share his knowledge. Highly recommend!read more

Niles Benghauser

23:05 30 Apr 22

Working with Comfort Pro was a great pleasure! They were on-time, professional, and kept me informed along the way. Very respectful of my home. I will definitely use them again.read more

Practigal AZ

16:13 14 Apr 22

I was blessed to have my furnace go out this winter and get 'red-tagged'. Why blessed? Because I went to the top of the list and didn't have to wait the months-long wait time to have this top-notch company install a new system. I found them originally when a neighbor of my friend was having a new "package unit" installed. I was impressed with the crew chief on that job and their trucks are an OCD person's dream. At that time, I called and the owner Rob come out because I was entertaining a new system because I loathe the floor vents of manufactured homes and my a/c unit was 16 years old. He spent well over an hour explaining the pros and cons of the various options. I had the Costco HVAC company come out as well, but Rob's solutions were thoughtful, creative, less visually intrusive and less costly.Fast forward to January when the furnace developed a hole and ended up with a red tag. I considered all the options and took the leap and left the forced-air heat, compressor a/c world behind in favor of a duct-less mini-split system. I got one other bid during this time, and Comfort Pro's was less than theirs and that sealed it for me.As a company, they are very communicative, highly professional, and delightful to have around. I did not have a single contact with the company that was anything less than stellar. I want to be invited to the Christmas party ????.read more

Lance Dettmann

01:57 01 Apr 22

We LOVE Rob and his krewe at Comfort Pro! Extremely professional, knowledgeable, and most-important caring for my wife and my health needs & concerns. Awesome team! Thank you & we WILL use you again & again!read more

Pam Osterman

15:57 15 Mar 22

Rob and Martin were professional and skilled! We are so happy that we purchased our HVACs from Comfort Pro. Highest recommendation!!read more

Andrew Diener

18:24 04 Mar 22

I can't say enough great things about Rob and his team at Comfort Pro. They not only know their stuff, but they provide top-notch customer service and get things done in a timely manner. Thank you Rob! Comfort Pro has a new customer for life.read more

Prescott Caliber Club

20:26 23 Jan 22

Comfort Pro has been wonderful. They installed an entire HVAC and AC unit in my home and then we went on to seal the entire system which was a service I didn't even know existed. It helped the efficiency big time, well worth the money and these guys are 100% honest, hard working, trustworthy guys. I really appreciate everything Comfort Pro!read more

John Speer

19:10 21 Jan 22

HVAC repair is not cheap. Cheap HVAC repair is not a bargain. Pay the price and cry once or save yourself a buck now and just keep crying. Go with Rob and get it done right the first time.read more

Glenn Clouser

19:42 06 Jan 22

Prompt, courteous, knowledgeable and more than fair. Excellent company and technician. Highly recommend

Amy Garcia

15:05 08 Dec 21

This company is very professional and friendly. Everything they promised,they provided and on time. Very happy and would recommend to anyone. 10/10.read more

Leatha White

14:57 05 Nov 21

very nice and thorough. He was exceptionally nice and explained things to us so there was no confusion. The front office was extremely helpful and knowledgeable. We are absolutely using them again.read more

rosie johnson

17:44 21 Oct 21

I can't say enough about Comfort Pro! From start to finish we had nothing but top notch service. Rob and his crew are the best. They installed the A/C In my 96 year old mom's home. A few months after the installation I was up from the valley visiting her and the thermostat went haywire. It was a very hot day and I explained to Kristi that I had to get home but I didn't want to leave her there until I knew it was fixed. They had a tech drop everything and get there right away. Love them!!!read more

Kristi Spreng

20:04 19 Oct 21

I've been very satisfied with the service provided by Comfort Pro Heating & Cooling! I highly recommend this company!

Kaylee Collison

01:58 15 Jul 21

Naturally our AC went out during one of the hottest days of one of the hottest summers on record—I had used comfort pro to service my furnace a few years back and was impressed with their knowledge and quality of service. Our technician Martin came out the next day and spent a good 3 hours thoroughly inspecting and diagnosing our AC unit. He was very knowledgeable, polite and professional. Unfortunately we did have to order a pricey part to fix—comfort pro isn’t the cheapest but they provide great value in my opinion. Happy to pay a bit more for superior service—I will continue to use them for all of our HVAC needs!read more

Jessica Raile

20:54 22 Jun 21

I called Comfort Pro Heating & Cooling because our mini-split was frozen. I left a message and my call was returned within 1 hour and though they were booked too far out, the Customer Service Representative had found an HVAC company that was accepting new customers and had appointments available. This was above and beyond, not only to call me back but to do research for me. I can't wait to use this company in the future. If this is how they treat their non-customers, I can only imagine the service they provide to existing customers!read more

Bud Semon

02:46 18 Mar 21

Rob and his crew replaced my 2 zone heat pump. I had a bunch of questions and unique requirements, so Rob visited the house several times before I signed on. Jason did a complete thermal analysis of the house to ensure the design was correct. Martin and his team of installers went to extremes to keep the house clean and get the equipment installed with minimum inconvenience to us. They were very friendly, efficient and answered many more questions along the way. After the installation was complete, Rob and Martin came back to tune the airflow, adjust the registers and ensure the 3 stages were operating properly for the conditions at my home. I couldn't have asked for a more competent, professional job.read more

Andy Holloway

03:40 13 Feb 21

They did an absolutely wonderful job. Rare to find a company and owner who takes such pride in the work done that they never rush, educate and explain things clearly, and follows up and makes sure it's done the right way. Best HVAC company I've ever worked with.read more

Steve Rubalcava

06:02 22 Jan 21

Comfort Pro staff is well trained and passes a phenomenal work ethic. The are always on time and are incredibly patient explaining what they are going to do, what they've done, & how to operate the systems they installed. The equipment and workmanship are well worth the money spent. Highly recommended.read more

Joe Contrera

21:07 25 Nov 20

So I decided to upgrade my thermostat to a wireless unit. I read all the instructions and watched a few videos. Well that turned out to not work so as a every guy hates to do...I called and asked for help. Rob was up on a roof installing a unit but answered my call anyway and walked me thru the process. I cannot express my gratitude enough!!. And by the way this was not a 2 minute conversation! I can't imagine any other HVAC contractor or any contractor period taking the time to help someone. I highly recommend Rob and his crew I can't imagine using anyone else in the future!!!! Thanks Rob!!! Oh and yes ... I have heat!read more

Doc Wandrin

16:19 30 Oct 20

Martin and Benjamin were courteous, professional, and highly competent. Their work was excellent, and it was pleasant having them work in our home. They showed that they care about the quality of their work and the satisfaction of their customers. Comfort Pro is the best, largely due to the quality of their employees.read more

peskypinto

21:05 25 Sep 20

Everyone at Comfort Pro Heating & Cooling was very professional, efficient, friendly, thorough & comfortable to work with. All the guys were excellent representatives of the company, highly recommend them to anyone with heating and/or cooling needs.read more

Erica Muse

05:38 23 Sep 20

Comfort Pro is our service provider for life! When our A/C went out in July 3 years ago, we were miserable and needed a whole new system installed immediately. Comfort Pro scheduled our install right away, and provided prompt, professional service. Recently, our compressor stopped kicking on, and the house heated up quickly. We called Comfort Pro, and Martin was able to come out at 10 AM the same day (called the night before). He was prompt, professional, knowledgeable, and pleasant to work with.Thank you Comfort Pro and Martin!read more

Rich V.

23:39 31 Aug 20

Wonderful Company To Do Business With! Fast, Efficient & Friendly Service! They Resolved A Performance Issue That My HVAC Was Having Due To Poor Installation Of Initial Contractor. My Unit Has Never Been So Quiet And Performed This Well Until Now. Thanks Again Guys For Helping Me Out!read more

Rachael German

14:04 21 Aug 20

Rob was on time to the appointment , very professional and knowledgeable. We thought our issue was going to be a costly repair, but he was able to fix the problem within an hour and it was not expensive, what a relief. I work from home and was working in a house with no AC in my office for two days, so it was wonderful to have AC again! His videos he took of the issues was also awesome since my husband wasn’t there for the appointment, he was able to see everything he had looked at in detail. Would highly recommend!read more

Houston Vaca

00:10 08 Jul 20

I was recommended to use Comfort Pro over 2 years ago and I don't regret it. Rob and his crew are Amazing! They've been nothing but professional and helpful through everything. We needed to have our A/C unit replaced earlier this year. They were able to get us scheduled quickly, they let us know exactly what to expect and stayed until every last bit was perfect. We appreciate their help and communication through every encounter we've had with them. A+++ Business!read more

DM Riley

20:08 05 Jul 20

I waited to do a review until I had experienced a heating and cooling season. We had originally contacted them for an AC issue, the system was old. They came and checked it out and did a few things and got it working with a recommendation to replace the system as it was past the expected life cycle of the set up. We had planned on taking some time to assess our needs and budget and it died again in a couple of days. Rob came right over with a couple of loaner floor units to get us by if he couldn't fix it right away. They weren't needed. He quickly found an electrical problem and fixed it at no charge. His professional staff came out a couple of weeks later, installed a new system that works GREAT and as an added bonus, they moved the unit in the crawl space from the original location. We went from having the TV at full volume when it was running to not even being able hear with the house quiet. The entire crew was A+ level professional and did an amazing job. Thanks for the great service!read more

Menzies David Macfarlane

14:56 15 May 20

They came to repair my air conditioning and put in new parts. When they got done they noticed the unit was not performing as it should. They told me it would not last long and that I needed a new one. They took back the parts and didn't charge me anything for the work. I am saving for the new one and will defiantly go back to Comfort Pro's.read more

Mike Malter

20:42 07 May 20

Rob came right away and got us squared away. We had some drywall work done in the house and that clogged our filters. He got us squared away ASAP. Nice to have an AC during a heat wave.read more

Cindy M

04:34 19 Feb 20

We had a great experience with Comfort Pro Heating & Cooling. We used them to install a new furnace, air conditioning unit and duct work in a new addition. Rob was professional, helpful, courteous and knowledgeable. He has an excellent team - Colton and another young man (whose name I can't remember) worked very hard and did a fantastic job. We are very happy with their workmanship and highly recommend them.read more

Matthew Perry

04:24 11 Feb 20

Rob diagnosed a hard to discover issue on an older system and repaired it quickly. The tenants were happy it was resolved well. I’m grateful for his help repairing the unit and extending it’s lifespan.read more

James Johnson

21:02 06 Feb 20

Rob and his team are excellent; they took the time to lay out our HVAC system efficiently. Rob went above and beyond to make our house comfortable. Outstanding customer service!read more

Preskitt YC

16:37 05 Dec 19

Absolutely delighted with Rob and his team across mutliple projects. Great service with good pricing on high quality equipment while communicating well throughout the entire process. Highly recommend!read more

Tricia Michelson Desert Reflections Realty

20:01 14 Sep 19

Extremely delighted with the quality of work and attention to detail that Rob and his team had during my complete heating and cooling replacement. I am a better educated homeowner as a result and the final product is awesome! Looking forward to knowing these guys for a long time.read more

YCHipHop1

03:19 06 Sep 19

We’ve worked with this company a couple times, and they’ve been great every time. We were exceptionally happy with our service tech, Sean. He was wonderful! He showed up early (which was great for us), he was very professional and kind, and he did awesome work. Highly recommend!read more

George Moshen

17:25 31 Aug 19

This is the ultimate quality and service company. The owner, Rob, is a hands on gem. Recently, our newly installed Trane unit was not cooling the house on the hottest day of the summer. Rob himself came, on the run, and took apart the outside compressor, found a leak in the line and brazed it beautifully while also personally cleaning out the whole unit. He has every tool and diagnostic item in his meticulously neat van and he's a pro at every aspect of his business. Also, he's a great guy! Super company!!!read more

Zeldin Adventures

03:52 26 Aug 19

I had Rob from Comfort Pro at my house to figure out why the newly installed packaged unit (installed by another company) was not cooling two of the rooms. He spent a good amount of time in my attic looking at everything. Came down photos and lots of ideas to fix it. He also pointed out a couple of code violations with the installed system. Comfort Pro will now be the only company we use. Thanks, Rob!!read more

Laraine Herring

03:00 01 Aug 19

Rob and his team are excellent. Their communication is out of this world--very responsible, responsive, and professional. They are an ethical company and they go above and beyond for their customers. I feel very fortunate to have worked with them. I love the mini-splits they installed for me, and I would not hesitate to use them again or recommend them to anyone.read more

Tanya Denny

17:56 26 Jun 19

Great customer service, very professional and polite! We have had Sean out for service calls, he is excellent. Martin and Colton came out to install new coils on our unit, these young men are very polite and professional. Rob the owner came out as well and the three of them worked late into the evening to fine a leak and did not leave until it was working properly. This company is top notch and very honest! They also took care of my daughters air conditioning problem right away, they got to her in a timely manner. I highly recommend them to everyone!read more

Jeanie

14:14 08 Jun 19

Our technician Sean was so knowledgeable and professional and competent. Larry at the office was so informative and helpful. Most professional company we have experienced in a long time, possibly ever.read more

Peter Tyson

04:17 11 May 19

We retained Comfort Pros to replace a 29-year-old furnace and add air conditioning to our cabin in Highland Pines. We selected Comfort after discussing our situation with Rob, the owner, despite their bid not being the lowest. We were impressed first with Rob and his thoroughness, then with his son, Martin, and his colleague, Colten, who performed the installation. They worked very hard and long and overcame some equipment distributor issues to get the job done in fine fashion. We were so impressed that we decided to have Comfort also replace an aged water heater in the home. We highly recommend their services.read more

Mary Lou Wills

23:20 13 Apr 19

When our furnace stopped suddenly, Comfort Pro came out quickly. They are pleasant and friendly to work with and got the job done.read more

Warren Assmann

05:23 05 Apr 19

Very timely and extremely knowledgeable !! Would highly recommend their services.

Toy Andrews

17:40 21 Mar 19

They slowed down and walked me through each step to fix my system. Their detail and integrity to fix the system was marvelous.read more

Marjory Rau

13:19 19 Mar 19

The technicians at Comfort Pro are excellent! Very friendly yet professional, recommended quality products at a good price, and completed work in a timely manner. We felt that they were concerned with our safety as well as comfort and their communication was excellent. We will use their services when needed in the future, and cannot recommend this family-owned company highly enough. Thank you, Comfort Pro!read more

Phil McCullough

15:57 14 Jan 19

Rob's workers are always very professional & give great service.

david payne

13:32 10 Jan 19

Excellent communication during and a follow up call after completion to check on satisfaction...

Kathryn Crew

22:10 19 Nov 18

I am now a customer for life. Rob could write the text on heating and cooling ... and he smiles easily. Now my home is warm - as is my gratitude.read more

Randy Waterman

04:48 26 Oct 18

Sean was extremely professional, personable, and knowledgeable during today's service call. Before leaving, He gave thorough status reports on each of my two furnaces and did not apply any pressure to up-sell additional products or services. Outstanding service received...I will be sticking with Comfort Pro for all future inspections and service calls.read more

Tom Poplaski

14:20 23 Oct 18

The best service of any kind since moving to Prescott Valley. Sean was fantastic and a true professional.

Allan Steves

17:09 13 Oct 18

Excellent company to do business with! They were timely, performed high quality work, and communicated very well on our project which involved a complete new HVAC system. One of the key aspects of us choosing Comfort Pro was them getting a City of Prescott permit (no - not all contractors do this!) and addressing numerous existing installation code issues with our new installation.read more

Leon Moise

22:36 06 Oct 18

Rob is the man, Outstanding Services, knowledge, professionalism and just an Outstanding person. They don’t come any better. Thanks Rob!!read more

Veronica Quezada

21:53 10 Sep 18

My air-conditioning totally broke on a very hot day. I called comfort pro and the owner personally came out on a sat and fixed our emergency!!! I was so thankful! They have done other repairs for other properties we have and they are always professional and fair priced!!read more

Jarrod Winfrey

02:48 02 Sep 18

Rob and his crew did a FANTASTIC job with my home. He recommended a split system and replaced my swamp cooler with a dual stage HVAC Trane system. My power bill increased only $40.00 a month to keep my home between 64° - 66°. I’m saving much more than that on my water bill due to removing the swamp cooler. Due to being a retrofit install, some of the vents were too small, a few additional runs were needed and several adjustments were made that were not in the estimate. Rob and his crew made all the adjustments happen to my satisfaction and still came in UNDER his bid. How many contractors do you know that do that. All employees were clean, polite, friendly and trustworthy. I was comfortable leaving them in my home alone while I was gone. I highly recommend Comfort Pro and I will 100% use Comfort Pro for all my needs in the future.read more

Tony S

00:40 30 Aug 18

Earlier today Sean came by to inspect our central air unit/air filters and air handler etc up in the attic. Very knowledgeable, courteous and very thorough. Pricing was another plus for what I had updated and fixed. I will be calling Comfort Pro Heating from now on for any AC/heating related issues.read more

Jon Duff

17:27 25 Aug 18

Comfort Pro is a world class company, they are professional and know how to do the job right!

Joe Cartier

01:57 11 Jul 18

Sean is very knowledgeable and professional. He was thorough and easy to work with. I would definitely recommend him and Comfort Pro.read more

Hayley Greenwell

04:23 25 Apr 18

I have never written a review for a company before but Compfort Pro was so amazing I had to share! Every aspect of their customer service was perfect. They were on time and kept in constant communication with me through every step. They were friendly, happy and VERY knowledgeable which gave me total confidence in their work and suggested repairs. To be honest we own our own business and I thought our customer service was superior until I met Dave and Ryan. I now have to set my bar higher and strive to be as AWESOME as Dave and Ryan!! Thank you guys so much. I will never use another HVAC company again.read more

Ed Williams

01:31 18 Apr 18

This is by far the Best Company I have everDealt with. Rob & his employees have the bestWork ethics going. Keep up the great job.read more

April Sanchez

20:38 22 Jan 18

Sean is awesome! He helped us alot! He took his time to figure out solutions and was very knowledgeable! He seemed very trustworthy, also. My husband specifically commented on that. I will be calling Comfort Pro for any future needs for sure.read more

Stan Spate

20:52 04 Jan 18

Dave came to my residence to trouble shoot a problem with my heating unit. He methodically went through the unit fixing minor problems along the way. Since my problem was intermittent and only happened when it was below freezing, he was willing to arrive at 6am after driving 45 minutes to make sure we had resolved the problem. Great asset to the company.read more

Maureen Theobald

19:44 28 Nov 17

Thank you to Sean (and his buddies) for great follow-up finding a service screw for my gas valve! He was able to replace that so I wouldn't have to replace the whole valve! Now I'm ready for the winter months! Bring it on Prescott! Let it snow! Thanks Sean!!read more

KimMeagher

22:58 20 Nov 17

I am so thankful that I found this company! I have 4 older, gas heaters in some properties that I own and their service was beyond outstanding! I will have them do my annual check and maintenance and when I upgrade the units, they will be the company that I call. I cannot say enough good things about these guys.read more

Susan J Snook

03:37 09 Nov 17

We just had a Trane installed by Comfort Pro and we are so appreciative of their professional staff. Everything went as scheduled. Every step of the way was explained to me as to how it would be done. Once installed they went through the thermostat and explained how it all works and set it up for me. They were Great! Thank you ALL! Great staff! I would highly recommend this business. Susan.read more

Theo Soumilas

04:09 04 Nov 17

On-time, highly professional and I never felt that I was being pushed to buy something. Great Service!

F Alexandra

02:02 15 Oct 17

Sean explains condition of HVAC system very clearly and suggests things to improve on installation. Outstanding, timely, nothing additional needs to be said.read more

Bert Tower

03:21 14 Oct 17

Sean was extremely receptive to our needs and scheduled us promptly. Very professional and knowledgeable. Took the time to explain everything. We are a happy and satisfied new customer!read more

Farmers Insurance

15:15 10 Oct 17

Comfort Pro heating and cooling certainly are professionals. My experience with their technician was first class they were on time, very clean and professional appearance. He went over our entire system to make sure it was ready for the upcoming winter season. I will definitely recommend this company.read more

Leslie H

13:17 22 Jul 17

We were very impressed. Our technician Dave was extremely knowledgeable and professional. He fixed our air conditioner problem when other companies were unable to.read more

John Stryker

20:23 08 Jun 17

Sean has been to our home 4 times over the past year. Two times to re-model our return air system and two times for service of furnace and air conditioner. He is very polite, professional, informative, accurate and clean in both appearance and performance. I highly reccommend him and Comfort Pro for heating/cooling needsread more

Next Reviews

Comfort Pro Heating and Cooling

4.4

Based on 14 Reviews

S H.

2024-09-18 16:16:31

Comfort Pro Heating & Cooling recently installed a ductless mini-split 2 unit heat pump system in my house that covers the entire living area plus an...read more

Jon M.

2024-04-03 09:58:55

I had Rob, the owner, give me a quote to replace our HVAC system in the house. Though I did not choose him for our job as there was another vendor that had...read more

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Comfort Pro Heating and Cooling Serving Prescott AZ and the Quad-City area

"Excellence you can feel"

About US

The quality of our workmanship is paramount to us...!

"Excellence you can feel"

Our motto “Excellence you can feel” drives us to increase customer care, comfort, and satisfaction with professional conduct through friendly and honest service. Since 2001 we have been serving the Quartzsite - Salome - Bouse triangle in south-western Arizona. In early 2012 we moved our office to Prescott, expanding to serve the quad-city area around Prescott. We offer a variety of state-of-the-art, energy efficient comfort solutions for replacement or new install and provide monthly maintenance plans to keep your existing heating and cooling system performing at its best. We love servicing the heating and cooling needs of Prescott and the Quad City Area. Give us a call today to see how we can help make you and your home or workplace more comfortable... (928) 899-4250

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Comfort Pro Heating and Cooling Serving Prescott AZ and the Quad-City area

"Excellence you can feel"

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Cooling Systems

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About US

The quality of our workmanship is paramount to us...!

Integrity

Customer Care

training

Top Brands

Career Opportunity Available

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